Hartley House is Seeking a Part-Time Case Manager
Hartley House is a historic settlement house serving the Hell’s Kitchen neighborhood in New York City since 1897. It is a 501(c)(3), nonprofit corporation. Programs include after school and summer day camp programs for children, support services for neighborhood seniors, creative arts programs for all ages and adult education programs.
The Director of the Home Outreach Program for Elders (HOPE) is looking for an energetic, responsible and conscientious Case Manager to support her and another social worker in the management of a full range of comprehensive case management activities in the HOPE program. This person will further advance the ability of HOPE to meet the needs of seniors by providing direct services such as handling intake management and “walk-in” clients, bill pay assistance, in-home assessments, health and entitlement referrals, caregiver support, crisis intervention and client advocacy. S/he will work closely with 12-15 regular clients and provide further referrals to many more per year.
Specific Responsibilities:
Conduct biopsychosocial assessments for new clients
Coordinate and monitor services, including home care, medical and/or psychiatric care, etc.
Assist with money management including monthly bill pay, budget assistance, and applying for private grant assistance as necessary
Eligibility screening for public benefits/entitlements and facilitate the collection of documentation to support these applications
Advocate on behalf of clients in matters relating to well-being such as tenant/landlord issues, legal affairs and access to benefits
Maintain database records that document personal profiles, important contacts and narrative accounts of interactions with clients and others on their behalves
Attend community meetings for the purpose of conducting program outreach and trainings designed to build knowledge
Crisis intervention when necessary
Responsible for coordination of protective measures in cases of abuse or exploitation
Provide caregiver support
Provide information and referral services to individuals that are not HOPE clients
Essential Skills:
High proficiency in Microsoft Office Suite 2010; knowledge of Salesforce.com a plus
Superior writing and highly professional communication skills
Bi-lingual (Spanish/English)
Ability to work both independently and in a team environment
Requirements:
BA/BSW required, MSW a plus
Strong references
General knowledge of public benefits and entitlements
Experience with aging population strongly preferred
Salary: Hartley House is offering a competitive salary based on the selected candidate’s experience and qualifications. Regular part-time position, 20 hours/week
Please send cover letter and resume to the attention of Yesenia Zuniga, MSW, at info@hartleyhouse.org. Please put “Case Manager” in the subject line.