TheInnerU

Hartley House is a historic settlement house serving the Hell’s Kitchen neighborhood in New York City since 1897. It is a 501(c)(3), nonprofit corporation. Programs include after school and summer day camp programs for children, support services for neighborhood seniors, creative arts programs for all ages and adult education programs.

The Director of the Home Outreach Program for Elders (HOPE) is looking for an energetic, responsible and conscientious Case Manager to support her and another social worker in the management of a full range of comprehensive case management activities in the HOPE program. This person will further advance the ability of HOPE to meet the needs of seniors by providing direct services such as handling intake management and “walk-in” clients, bill pay assistance, in-home assessments, health and entitlement referrals, caregiver support, crisis intervention and client advocacy. S/he will work closely with 12-15 regular clients and provide further referrals to many more per year. 

Specific Responsibilities: 

 Conduct biopsychosocial assessments for new clients

 Coordinate and monitor services, including home care, medical and/or psychiatric care, etc.

 Assist with money management including monthly bill pay, budget assistance, and applying for private grant assistance as necessary

 Eligibility screening for public benefits/entitlements and facilitate the collection of documentation to support these applications

 Advocate on behalf of clients in matters relating to well-being such as tenant/landlord issues, legal affairs and access to benefits

 Maintain database records that document personal profiles, important contacts and narrative accounts of interactions with clients and others on their behalves

 Attend community meetings for the purpose of conducting program outreach and trainings designed to build knowledge

 Crisis intervention when necessary

 Responsible for coordination of protective measures in cases of abuse or exploitation

 Provide caregiver support

 Provide information and referral services to individuals that are not HOPE clients

Essential Skills: 

 High proficiency in Microsoft Office Suite 2010; knowledge of Salesforce.com a plus

 Superior writing and highly professional communication skills

 Bi-lingual (Spanish/English)

 Ability to work both independently and in a team environment

Requirements: 

 BA/BSW required, MSW a plus

 Strong references

 General knowledge of public benefits and entitlements

 Experience with aging population strongly preferred

Salary: Hartley House is offering a competitive salary based on the selected candidate’s experience and qualifications. Regular part-time position, 20 hours/week

Please send cover letter and resume to the attention of Yesenia Zuniga, MSW, at info@hartleyhouse.org. Please put “Case Manager” in the subject line.