TheInnerU

Position: Security/Reception (Per Diem)

The Reception/Security Per Diem team member reports to the Facility Manager

Responsibilities:

• Greet all visitors and direct them to the appropriate party
• Search the bags of all persons entering and leaving the facility
• Provides appropriate information to people (consumers, colleagues, third-parties) needed to gain or give services, in a courteous, professional manner.
• Answers phone with courtesy; guides callers to appropriate party; offers appropriate information over the phone and ends all calls per customer service manual guidelines
• Maintain all agency materials (brochures, informational flyers) in a visible position and stocked for visitors and staff at all times
• Working knowledge of the fire systems and a certificate of fitness
• Working knowledge of all the emergency service information and be able to direct the emergency personnel in a professional manner.
• Make hourly checks of the facility to ensure the safety of residents and staff
• Maintain a daily log
• Respond to and deescalate incidents
• Receive and log packages
• Monitor activity in the facility via camera system

Qualifications:

• Have basic knowledge of computers
• Have good written and verbal communication skills
• Bi-lingual English/Spanish a plus

To Apply:

Please visit BFL’s website at http://www.bflnyc.org/about-us/employment/

Click the appropriate link on the page and enter your information online.